La Vida Idealist » evaluation http://lavidaidealist.org Stories and Resources from Idealists in Latin America Wed, 08 Feb 2012 13:08:22 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Evaluating Our Impact http://lavidaidealist.org/2009/12/23/evaluating-our-impact/ http://lavidaidealist.org/2009/12/23/evaluating-our-impact/#comments Wed, 23 Dec 2009 14:18:49 +0000 Lisa Hetzel http://lavidaidealist.org/?p=3287 As 2009 comes to a close, many of us volunteering in Latin America will find ourselves in a reflective mood, evaluating what we’ve accomplished and setting new goals for 2010. I was put in an especially pensive state the other day by the visit of two exuberant women, Fran Early and Connie Newton, who interviewed me as part of the research phase of a book they are writing about volunteerism, focusing on the experience of volunteering in Guatemala.
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The fascinating twist added by Fran and Connie is that they are most interested in evaluating volunteer impact from the perspective of those who are “volunteered upon,” the intended beneficiaries of our efforts. I got to thinking that this perspective is really one we should adopt on a day-to-day basis in our work. How often do we stop and ask the students, patients, loan recipients or parents with whom we work: How do you feel about the way I’m helping you? Am I including your perspective when we make decisions together, when I offer advice, or when I offer you material assistance? And on a most basic level, do we share the same idea of what is helpful to you or to your community?

In setting my goals for 2010, I think I’ll try to go back to some communication basics. Active listening techniques could top my list, including checking for understanding and evaluating how my messages are perceived. I’ve got a lot to think about.

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